While you can email us directly, we recommend using the client area ticket system for three main reasons:

This guide walks you through the full registration process — from filling in your details to verifying your email and accessing the client area for the first time.

This guide shows you how to upgrade or downgrade your hosting plan through the HOSTDOG client area. Whether you need more disk space, additional resources, or want to reduce costs, you can change your plan with minimal disruption.

Your billing information appears on every invoice HOSTDOG issues. Whether you have moved to a new address, registered a company, or obtained a VAT number, updating these details takes only a few minutes in the client area.

This guide walks you through renewing your hosting service — from logging in to the client area to completing your renewal payment. You will also learn how to enable auto-renewal, understand renewal reminders, and know what happens if a service expires.

This guide walks you through the full invoice payment process — from logging in to the client area to confirming your payment receipt. HOSTDOG accepts PayPal, credit and debit cards, bank transfer, and account credit.

This guide covers two methods: changing your password when you are already logged in, and resetting it if you have forgotten your current credentials. Both methods ensure your HOSTDOG account stays secure.

This article walks you through submitting a cancellation request for any hosting service, explains the difference between immediate and end-of-billing-period cancellations, and covers what happens to your data.