This guide covers two methods: changing your password when you are already logged in, and resetting it if you have forgotten your current credentials. Both methods ensure your HOSTDOG account stays secure.

Method 1: Change your password from the client area

Use this method if you are already logged in and want to update your password.

Step 1:
Log in to your client area

Navigate to the HOSTDOG homepage and click the Log in button in the top right corner of the page.

Step 2:
Open security settings

Click your name in the top right corner and select Security Settings from the dropdown menu. Alternatively, navigate to Hello, [Name]Security Settings.

Step 3:
Change your password

In the Change Password section:

  • Enter your current password
  • Enter a new password
  • Confirm the new password

Click Save Changes to update your password.

Tip: Use a strong password with at least 12 characters, including uppercase and lowercase letters, numbers, and special characters. Avoid reusing passwords from other accounts.

Method 2: Reset a forgotten password

If you cannot log in because you have forgotten your password, use the reset option.

Step 1:
Go to the login page

Navigate to the HOSTDOG homepage and click the Log in button in the top right corner.

Step 2:
Click "Forgot password?"

On the login page, click the Forgot password? link below the password field.

Step 3:
Enter your email address

Type the email address associated with your HOSTDOG account and click Submit. A password reset link is sent to your email.

Step 4:
Check your email and reset

Open the password reset email from HOSTDOG and click the reset link. Enter your new password and confirm it. Once saved, you can log in with the new password immediately.

Note: The password reset link expires after a limited time. If it has expired, request a new one by repeating the process. Also check your spam/junk folder if you do not see the email in your inbox.

Account password vs. other passwords

HOSTDOG uses separate passwords for different services. Changing your account password does not change these other passwords:

Password Purpose Where to change
Account password Logs you into the HOSTDOG client area Client area → Security Settings
Control panel password Logs you into your hosting control panel Client area → Services → your plan
Email password Logs you into webmail and email clients Control panel → Email Accounts
Need Help? If you are unable to reset your password or access your account, our support team is available 24/7. Navigate to the HOSTDOG homepage and click the Log in button to open a support ticket and we'll assist you promptly.