How to renew your domain name
HOSTDOG sends renewal reminder emails before your domain expires. You can renew manually at any time or set up automatic renewal so you never have to think about it. This guide covers both options and explains what happens if a domain does expire.
How to upgrade or downgrade your plan
This guide shows you how to upgrade or downgrade your hosting plan through the HOSTDOG client area. Whether you need more disk space, additional resources, or want to reduce costs, you can change your plan with minimal disruption.
How to update your billing information
Your billing information appears on every invoice HOSTDOG issues. Whether you have moved to a new address, registered a company, or obtained a VAT number, updating these details takes only a few minutes in the client area.
How to renew your hosting service
This guide walks you through renewing your hosting service — from logging in to the client area to completing your renewal payment. You will also learn how to enable auto-renewal, understand renewal reminders, and know what happens if a service expires.
Understanding HOSTDOG's pricing and VAT
This article explains how HOSTDOG's pricing and VAT work, including what is included in the prices you see, how VAT is applied to your invoices, and where to find current pricing for all services.
Available payment methods at HOSTDOG
Whether you are purchasing a new hosting plan, registering a domain, or renewing an existing service, HOSTDOG provides multiple payment options to suit your needs. All transactions are processed through secure, encrypted channels to protect your financial data.
How to pay an invoice
This guide walks you through the full invoice payment process — from logging in to the client area to confirming your payment receipt. HOSTDOG accepts PayPal, credit and debit cards, bank transfer, and account credit.
30-day money-back guarantee: how it works
This article explains what the 30-day money-back guarantee covers, who is eligible, and how to request a refund if you decide HOSTDOG is not the right fit for you.
How to cancel a service
This article walks you through submitting a cancellation request for any hosting service, explains the difference between immediate and end-of-billing-period cancellations, and covers what happens to your data.