This guide shows you how to create email forwarders through your hosting control panel. You can forward emails from any address on your domain to one or more external or internal addresses, with or without keeping a local copy.

Prerequisites

  • An active HOSTDOG hosting plan
  • A domain name pointed to HOSTDOG nameservers (ns1.hostdog.gr and ns2.hostdog.gr)
  • Access to your hosting control panel
Tip: You do not need to create an email account first. A forwarder can redirect mail to an address that does not have a mailbox on your hosting — for example, forwarding sales@yourdomain.com to a personal Gmail address.

How email forwarding works

When someone sends an email to a forwarded address, the server automatically redirects the message to the destination address you specify. The sender does not see the forwarding — they only see the original address they sent to.

There are two common use cases:

  • Simple forwarding — redirect all mail from one address to another (e.g., info@yourdomain.com forwards to you@gmail.com)
  • Forwarding with local copy — forward the email and also keep a copy in the local mailbox, so you can access it via webmail or an email client

Create an email forwarder

Follow these steps to set up forwarding through your hosting control panel.

Step 1:
Log in to your control panel

Navigate to the HOSTDOG homepage and click the Log in button in the top right corner. Once in the Client Area, go to Services, select your hosting plan, and click Log in to Control Panel.

Step 2:
Open the Forwarders section

In your control panel, find the Email section and click Forwarders.

Step 3:
Add a forwarder

Click the Add Forwarder button.

Step 4:
Enter the forwarding details

Fill in the following fields:

Field Value
Address to forward Enter the username part (e.g., info) and select the domain from the dropdown
Destination Select Forward to email address and enter the target address (e.g., you@gmail.com)

Click Add Forwarder to save.

Step 5:
Verify the forwarder

Send a test email to the forwarded address and check that it arrives at the destination. Forwarding is instant — if the email does not arrive within a few minutes, check the destination's spam folder.

Keep a local copy of forwarded emails

By default, a forwarder only redirects the email — it does not keep a copy on the server. If you want to also store a copy in a local mailbox:

  1. Create an email account for the forwarded address (e.g., info@yourdomain.com)
  2. Set up the forwarder as described above

When both a mailbox and a forwarder exist for the same address, incoming emails are delivered to the local mailbox and forwarded to the destination.

Important: If you keep a local copy, make sure to manage the mailbox storage to avoid mailbox full errors.

Forward all email for a domain

You can also create a catch-all forwarder that redirects all emails sent to any address on your domain (including addresses that do not have mailboxes) to a single destination.

In the Forwarders section, look for the Domain Forwarders option. Select your domain and enter the destination address. Use this with caution — it will forward spam and other unwanted mail as well.

Delete a forwarder

To remove an existing forwarder, go to Forwarders in your control panel, find the forwarder in the list, and click the Delete button next to it. The change takes effect immediately.

Frequently asked questions

Can I forward to multiple addresses?

Yes. Create one forwarder for each destination address. For example, to forward info@yourdomain.com to both your Gmail and a colleague's address, add two separate forwarders for the same source address.

No. The sender only sees the original address they sent the email to. The forwarding happens on the server side and is invisible to the sender.

Yes, in some cases. When you forward email to a third-party service like Gmail, the receiving server sees the email coming from your server rather than the original sender. Proper SPF, DKIM, and DMARC configuration helps reduce this. If forwarded emails consistently land in spam at the destination, consider using IMAP to check the local mailbox directly instead of relying on forwarding.

Need Help? If you need assistance setting up email forwarding, our support team is available 24/7. Navigate to the HOSTDOG homepage and click the Log in button to open a support ticket and we'll assist you promptly.