There are two ways to log in: directly via the control panel URL, or through your HOSTDOG Client Area. This guide covers both methods and shows you what to do if you can't find your login details.
Prerequisites
- An active HOSTDOG hosting account (shared, business, or reseller)
- Your control panel login credentials (sent in your welcome email after purchase)
Method 1: Log in via the HOSTDOG client area (recommended)
This is the easiest method and doesn't require you to remember a separate URL.
Navigate to the HOSTDOG homepage and click the Log in button in the top right corner of the page.
Enter the email address and password you used when you created your HOSTDOG account, then click Login.
Once logged in, click Services in the top menu, then select your active hosting plan from the list.
On your service details page, look for the Log in to Control Panel button (or a similar link). Click it — this will open your hosting control panel in a new tab, automatically logging you in.
Method 2: Log in directly via URL
You can also access your control panel directly through your browser.
Enter one of the following addresses in your browser:
| URL Format | Example |
|---|---|
https://yourdomain.com:2083 |
https://example.com:2083 |
https://server-hostname:2083 |
Found in your welcome email |
yourdomain.com with your actual domain name. Your domain must already be pointed to HOSTDOG's nameservers for this method to work.
On the login page, enter:
- Username: Your control panel username (found in your welcome email)
- Password: Your control panel password (set during account activation or found in your welcome email)
Click Log in.
Where to find your login credentials
Your control panel username and password were included in the welcome email sent when your hosting account was activated. The email subject typically contains your domain name and the words "Account Information."
If you can't find this email:
- Check your spam/junk folder
- Search your inbox for "HOSTDOG" or "Account Information"
- Reset your control panel password using the steps below
Reset your control panel password
If you've forgotten your control panel password:
Navigate to the HOSTDOG homepage and click the Log in button in the top right corner of the page.
Click Services, then select your active hosting plan.
Look for the Change Password option on your service details page. Enter a new strong password and save it.
What can I do in the control panel?
Once logged in, you'll have access to:
- Email: Create and manage email accounts, set up forwarders and autoresponders
- Files: Upload and manage your website files via File Manager or FTP
- Databases: Create and manage MySQL databases and access phpMyAdmin
- Domains: Add domains, manage subdomains, and configure redirects
- Security: Manage SSL certificates, Imunify360, and directory privacy
- Software: Install WordPress and 380+ other apps with one click via Softaculous
- Backups: Download or restore backups of your website
- Metrics: View visitor statistics and resource usage
Troubleshooting
- Make sure you're using your control panel credentials, not your HOSTDOG client area login — they are different accounts
- Check that Caps Lock is off
- Try resetting your control panel password through the Client Area (see steps above)
- Your domain may not be pointed to HOSTDOG yet — use the Client Area login method instead (Method 1)
- Make sure you're including the port number
:2083in the URL - Try using
https://(nothttp://)
- This can happen on slow internet connections due to the secure (encrypted) connection. Wait a few moments for the page to fully load
- Try clearing your browser cache or using a different browser