This guide walks you through the entire process of transferring a domain away from HOSTDOG — from unlocking the domain and getting your auth code, to completing the transfer with your new registrar. The process varies slightly depending on whether you have a generic TLD (.com, .net, .eu) or a .gr domain.

Before you begin

Before initiating a transfer, make sure the following conditions are met:

  • The domain has been registered (or last transferred) for at least 60 days — this is an ICANN requirement for most TLDs
  • The domain is not in Expired or Redemption status
  • You have access to the registrant email address on file — transfer confirmation emails are sent there
  • An active account at the new registrar where you want to transfer the domain
Tip: Transferring your domain to a different registrar does not affect your website or email. Those depend on your nameserver and DNS settings, which remain unchanged during a registrar transfer. If you want to keep your hosting at HOSTDOG while moving the domain to another registrar, simply leave the nameservers pointed to ns1.hostdog.gr and ns2.hostdog.gr.
Step 1:
Log in to the Client Area

Navigate to the HOSTDOG homepage and click the Log in button in the top right corner. Enter your credentials to access the Client Area.

Step 2:
Disable registrar lock

Go to DomainsMy Domains, then click the domain you want to transfer. On the domain management page, find the Registrar Lock setting and toggle it to Off.

Registrar Lock is a security feature that prevents unauthorized transfers. It must be disabled before any transfer can proceed.

Step 3:
Get the auth code (EPP code)

On the same domain management page, click Get EPP Code. The auth code may be displayed on screen or sent to the registrant email address, depending on the TLD.

For detailed instructions, see How to get your domain auth code (EPP).

Important: The auth code is case-sensitive and typically valid for a limited time (5–14 days). Start the transfer at your new registrar promptly after obtaining it.
Step 4:
Initiate the transfer at your new registrar

Log in to your account at the new registrar and look for a «Domain Transfer» or «Transfer In» option. Enter your domain name and the auth code when prompted. The new registrar will submit a transfer request.

Step 5:
Approve the transfer

After the new registrar submits the request, you will receive a confirmation email at the registrant email address. Click the approval link in that email to authorize the transfer.

If you do not act on the confirmation email, the transfer may be auto-approved after 5 days (for most TLDs) or it may be cancelled — this depends on the specific TLD policies.

Step 6:
Wait for the transfer to complete

Generic TLD transfers (.com, .net, .org, .eu) typically complete within 5–7 days. The domain remains fully functional throughout — your website and email continue to work without interruption.

You will receive a notification from the new registrar once the transfer is finalized.

Transferring a .gr domain away

For .gr domains, the process follows the EETT registrar change procedure:

  • The process is technically an αλλαγή καταχωρητή (registrar change), not a standard ICANN transfer
  • You need the κωδικός εξουσιοδότησης (authorization code) from HOSTDOG
  • Provide the code to your new registrar, who submits a registrar change declaration to the EETT registry
  • HOSTDOG must forward the declaration to the registry within 3 working days
  • The domain remains active throughout the process
Note: A .gr registrar change (αλλαγή καταχωρητή) is different from a .gr ownership transfer (μεταβίβαση). If you need to change the domain owner — not just the managing registrar — contact HOSTDOG support for the appropriate procedure.

After the transfer

  • DNS settings — if your hosting remains at HOSTDOG, keep the nameservers as ns1.hostdog.gr and ns2.hostdog.gr. If you are also moving your hosting, update them to your new provider's nameservers.
  • Renewal date — for generic TLDs, a transfer usually adds one year to the existing expiry date. For .gr domains, the expiry date does not change during a registrar change.
  • Re-enable registrar lock — once the transfer is complete at the new registrar, enable their registrar lock feature to protect against unauthorized transfers.
Need Help? Running into issues during your domain transfer? Our support team is available 24/7 and will not block your transfer. Navigate to the HOSTDOG homepage and click the Log in button to open a support ticket and we'll assist you promptly.